In practice, it can sometimes be difficult to apply exemptions.
There can often be good reasons on both sides of the argument, which
support disclosure and non-disclosure. In such circumstances, the
key is to consider all the arguments and then make a decision which
you think best supports the public interest. If you are in doubt,
consider asking your superior for their advice.
The Central Act specifically requires that if a PIO asks another
officer for assistance it should be provided - so you can feel free
to ask any officer in your organisation, or even in another organisation,
to assist you to make your decision.
Below
if one example which draws out the difficult balancing of interests
a PIO may sometimes have to undertaken when deciding whether to
release information:
'The research and development division of a
state-owned manufacturing company has developed a revolutionary
new production technique. This technique is well in advance of
anything developed by the company's international competitors.
It will dramatically reduce the number of workers required.
A request for information about the process
has been lodged by an environmental group, which is concerned
about the danger of liquid waste from the new technique seeping
into water courses.
Your RTI Act makes an explicit exception of
information that is a commercial secret.
Do you release the information or not?'
The first question you need to consider is whether the information
requested falls under an exemption. Quite obviously, this information
will be covered by an exemption clause, which protects against the
disclosure of "trade or commercials secrets".
Secondly,
you need to consider whether any harm would be caused by releasing
the information. If the technique is very far ahead of the company's
competitors, it is likely that revealing it may harm the company's
commercial position because they will make less money out of the
technique if lots of other companies can market it as well. Even
though an NGO has asked for the information, the fact remains that
if the information is released to the NGO, all of the company's
competitor's could also try to get hold of it.
Notably,
it is not enough that you might think that revealing certain
information might cause damage to protected interests. If you want
to rely on an exemption, you need to believe, with a fair degree
of certainty, that harm is reasonably likely to be caused if the
information is released. It is the responsibility of the government
to prove that there will be substantial harm, not for the
person requesting the information to prove that there will not
be.
Thirdly,
even if the information is covered by an exemption and you feel
that serious harm may be caused by releasing it, the final test
is to see whether the public interest might still require the information
to be disclosed. This will require you to balance whether protecting
against the likely harm from disclosure is more important than the
benefits to the public interest from disclosure - in the specific
case.
In
the above scenario, we know what the harm to the company is. Weighed
against this there are two possible grounds for concluding that
releasing the information would be in the public interest:
- The first is the reason the environmental group
sought the information - the potentially harmful impact of waste
disposal, which should be open to public scrutiny.
- The other reason for public interest would be
the impact of the new technique on employment. It is not automatically
a positive development for a state-owned company to cut jobs.
This too is an issue that should be open to public scrutiny.
Notably, balancing competing interests is never easy. For this reason, no matter what your final decision is - do you release the commercial information requested above or not? - you should always provide clear reasons for how you reached your conclusions. This will help to reduce the number of appeals you will face because if the public can understand your reasoning, the may be less likely to question it.
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