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[Public Officials Implementation Guide]

- Preparing for Implementation

    * Implementing s.4 proactive disclosure
    * Appointing Information Officers
        > PIOs
        > APIOs
        > Appellate Authorities
    * Setting up Information Commissions
        > Appointing Commissioners
        > Employing Staff
        > Setting up Offices
    * Training public officials
    * Improving records management
    * Raising public awareness of rights

- Applying the Law
    * Receiving applications
       > " Can you ask for a "purpose" for the request?
    * Keeping a register of applications
    * What type of information must you release
    * What type of information can you withhold
        > Exemptions
        > Public Interest Override
        > Practicing Applying Exemptions
    * What if a third party is involved
        > Applications & third parties
        > Appeals & third parties
    * What if the request is to the wrong body
    * Responding to requests
        > Flowchart re processing an application
        > Time limits
        > Clarifying a request
        > Approving a request
        > Rejecting a request
        > Partial disclosure
    * Handling appeals
        > Flowchart re making an appeal
        > Internal appeals
            - Conducting a review
        > Appeals to the Information Commission
        > Processing complaints
        > Type of complaints
        > Mediation / negotiation
        > Investigating complaints
        > Conducting hearings
        > Making decisions
    * Special issues to consider
        > Burden of Proof
        > Applying the public interest override
    * Role of the Courts
    * What fees can be charged
    * Protection for inadvertently releasing                   sensitive information
    * Penalties for non-compliance

- Monitoring & Evaluation
    * Annual reporting
    * Ongoing collection of statistics








































































Right to Information: Officials Guide

Overview

This section is intended for public officials. It focuses primarily on implementing and applying the national Right to Information Act 2005, which comes into force for all Central, State and local public authorities from 12 October 2005. References are also provided to the nine State Acts which are in existence at the time of writing. (NB: Already Karnataka, Maharashtra and Goa have indicated an intention to repeal their Acts and apply the Central Act from 12 October 2005. You should check the status of your State law.)

This section is designed not only to be read by Public Information Officers, Appellate Authorities and Information Commission staff, but also by ordinary civil servants as a guide to interpreting and understanding the right to information laws. This is because the right to information laws place a duty on all officers of government to ensure that the public can access information promptly and with little fuss. It is intended to be used as a guide for the people who will be interpreting the Act, and implementing it. It purports a rounded guide from preparing to implement the law to applying the law to the ongoing monitoring and evaluation of the law.

As you will be aware from reading Part 2: What is the right to information?, the concept of the "right to information" - a right which belongs to every member of the public under the Indian Constitution - carries with it a number of corresponding duties on public bodies and public officials, namely:

  • The duty of public bodies to proactively provide the public with routine information;
  • The duty of public bodies to provide other information upon request within a set amount of time and for a small fee.

Part 3: Why is the right to information important? makes clear, that the right to information is fundamental for the citizen to achieve good governance aims. The right creates a transparency and openness that allows the citizen power in the way that they are governed.

This section is to be read in conjunction with Part 3, to ensure that you are familiar with the principles that underpin the right to information. You may also wish to refer to Part 5: User's Guide, as this Part provides an insight into the needs and questions of the public and the type of questions and information they will be requesting and the form that they will be requesting in.